Course overview

Welcome to Escape the Feedback Trap!

You’re about to learn some powerful and straightforward approaches to giving feedback on writing at work that helps and doesn’t harm.

You’ll complete six lessons. Each lesson contains a video with Colleen Trolove, one of our talented consultants, talking you through the learning points. You’ll then read the lesson content, complete a quiz, and be encouraged to reflect on how the advice applies to your own work.

When you’ve finished a lesson, click the ‘Complete and continue’ button on the top right of the page. You can also use the menu on the left to navigate between the lessons, or to review and reflect on lessons you’ve already completed.

The course is likely to take you 1–2 hours.