Escape the Feedback Trap
How to give useful feedback on writing at work
Right now, all around the globe, colleagues and clients are sharing their documents and giving each other feedback.
But how much of this feedback is truly useful? How many comments hurt the relationship between writer and reviewer, rather than helping it? And how can you as a reviewer be certain that your suggestions are going to be received well, let alone implemented?
Good writing is good teamwork, and your feedback culture has a big impact on how successful and strategic your organisation’s writing really is.
This course offers you Write’s best advice for giving feedback on writing at work that’s useful, effective, and timely.
Who the course will benefit
This course will help anyone who works with information and collaborates to create content in the workplace. The course contains advice for people who are new to giving feedback on writing at work, and for people who have been doing it for years. It includes both feedback basics and more in-depth advice for managers or people who have to sign off the writing of others.
There’s something here for everyone.
PreviewCourse overview (0:38)
StartLesson 1: Why we give feedback on writing at work (3:40)
StartLesson 2: Myths about what writers need from you (3:16)
StartLesson 3: Start right with a clear brief (3:12)
StartLesson 4: Tips and tricks for tracking changes (3:42)
StartLesson 5: Writing helpful, specific comments (3:46)
StartLesson 6: Delivering feedback so that it’s well received (3:18)
We’re an innovative and talented team of 30+ consultants based in Wellington, New Zealand. Our online products distil our many years of experience working with thousands of clients across sectors on clear, purposeful communication.
Read more about us on the Write website and discover the strategic benefits of clarity.
Course creator, Kathryn Reeves
Kathryn is at her best enabling people to articulate their ideas and intentions. As Write’s Innovation Manager, she has plenty of scope to inspire creative thinking and new approaches for both her colleagues and clients.
As a consultant, Kathryn’s goal is to help writers create content and communication that’s supremely clear, effective, and compelling.
Kathryn consults with clients across the public and private sectors. She has expertise in delivering effective, engaging training and coaching in person and on digital platforms.
Course creator and presenter, Colleen Trolove
Colleen creates bespoke workshops for a diverse range of training needs. She transforms the way workshop participants think about their writing. Their changed attitude translates into documents that are clear and purposeful.
Colleen enjoys seeing her participants write more effectively by the end of a workshop — and hearing that they really enjoyed themselves as they learned.
She is also gifted at one-to-one coaching, and specialises in working with people who are non-native English speakers.
Outside work, Colleen is a busy mum, a jazz singer, and a seasoned traveller.