Frequently Asked Questions
How long do I have access to the course?
You’ll have access to the course for 12 months from the time of purchase. You can complete the course content within 2–4 hours, but feel free to email us at email@example.com if you haven’t finished it before 12 months is up.
Are you interested in hearing about my experience?
Yes! We’re always evolving our approach to our online products and we’re very interested to hear about your experiences, whatever they are. Email feedback and thoughts to firstname.lastname@example.org.
What if I have an issue with the course after I purchase?
Email us at email@example.com with any problems. We’ll be happy to refund you within 30 days if what you bought doesn’t meet your expectations, but we trust that you’ll be happy with your experience.
What platform do you use for this course?
Do you have tutors available to answer questions or give feedback on my work?
Our self-paced courses are standalone and don’t come with additional tutor support. We work hard to make sure each course covers the material we think will be most valuable for you. However, feel free to email us if you have a question or want us to point you to other resources.
What device should I use to complete the course?
We recommend using a PC or laptop to complete the course. You can still access the course content on your mobile device (on a browser or using the Teachable app), but you will find it easier to interact with the course content on a larger screen.